Messenger support

Clear business communication through Messenger.

Kagoji is a Facebook Messenger-based customer support and business communication service. It helps receive and respond to customer inquiries sent to the Kagoji Facebook Page.

Kagoji is operated by TRAINING POOL LIMITED.

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About Kagoji

A focused communication channel

Customers can use Facebook Messenger to send questions and, when relevant, images or voice messages. Kagoji uses the channel to understand inquiries, provide support replies, and route sensitive or low-confidence matters for human review.

01

Messenger-based

Customer conversations take place through the Kagoji Facebook Page on Messenger.

02

Purpose-limited

Information is processed to receive, secure, understand, answer, troubleshoot, and delete Messenger interactions.

03

Human oversight

Sensitive or uncertain requests are escalated for human review instead of receiving a binding automated decision.

Legal operator

TRAINING POOL LIMITED

Kagoji is operated by TRAINING POOL LIMITED. Details about data handling and deletion requests are available on the public policy pages below.